Belleville’s challenge was to replace an aging infrastructure to improve operational effectiveness. IA developed a municipal communications plan to support connectivity and Internet access for every department by designing a WAN to connect seven sites and an Intranet for internal operations. For network security, IA developed a package utilizing the FBI’s highest data security standards, as well as Smart Card biometrics to authenticate users. Physical security included design of an Access Control System and CCTV digital video recording. IA completed a feasibility assessment in support of renovations to the Shared Fire and Police Dispatch Center. This included design of a CAD System for police and fire radio, E9-1-1 and Reverse E9-1-1. A state-of-the-art telecommunications system was implemented, replacing the operator-dependent switchboard system.